Skip to main content
Silva Startups

Privacy Policy

Last updated: March 2026

Who We Are

Silva Startups is a UK Limited Company providing web development, brand design, automation, and AI integration services to small and medium-sized businesses.

Company name: Silva Startups Ltd

Registered in: England and Wales

Contact email: hello@silvastartups.com

Website: silvastartups.com

If you have any questions about this policy or how we handle your data, please get in touch at the email above.

What Data We Collect

We only collect data that is necessary to provide our services or communicate with you. This may include:

Contact and enquiry data

  • Name, email address, phone number
  • Company name and role
  • Messages you send us through contact forms or email

Project and service data

  • Information you share with us in the course of a project engagement
  • Business requirements, briefs, assets, and feedback

Website usage data

  • Anonymous analytics data (pages visited, time on site, device type)
  • IP address and browser information via standard server logs

We do not collect payment card details directly — any payments are processed through secure third-party providers.

How We Use Your Data

We use your data for the following purposes:

  • 01
    To respond to your enquiries

    and discuss potential projects

  • 02
    To deliver services

    you have engaged us for under a contract

  • 03
    To send project updates and communications

    related to your engagement

  • 04
    To send occasional marketing or service updates

    only where you have given consent, and you can opt out at any time

  • 05
    To comply with legal obligations

    including accounting and tax records

We do not sell your personal data. We do not use it for automated decision-making or profiling.

How Long We Keep Your Data

We keep your data only for as long as necessary:

Enquiry data

Up to 12 months if no engagement follows

Client project data

For the duration of the project, plus up to 6 years for legal and accounting purposes (as required by UK law)

Accounting records

6 years minimum (HMRC requirement)

When data is no longer needed, we delete or anonymise it securely.

Who We Share Your Data With

We do not sell or share your data with third parties for their own purposes. We may share data with trusted tools and services we use to operate our business, including:

  • Cloud storage and project management tools (e.g. Notion, Google Drive)
  • Communication platforms (e.g. email providers)
  • Accounting software (e.g. Xero, FreeAgent)
  • Website hosting and analytics providers

All third-party tools we use are selected for their compliance with UK/EU data protection standards. Where relevant, we rely on standard contractual clauses or adequacy decisions for international transfers.

International Data Transfers

Silva Startups serves clients in the UK, USA, Brazil, and Portugal. If your data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter 5, including standard contractual clauses where required.

Your Rights

Under UK GDPR, you have the right to:

Access

The personal data we hold about you

Correct

Inaccurate or incomplete data

Request deletion

The "right to be forgotten"

Restrict or object

To how we process your data

Data portability

Receive your data in a structured format

Withdraw consent

At any time where consent is the basis

To exercise any of these rights, contact us at hello@silvastartups.com. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Cookies

Our website may use cookies to improve your experience and collect anonymous usage data. You can control cookie settings through your browser at any time.

We do not use cookies for advertising or cross-site tracking.

Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. This includes secure storage, access controls, and using reputable, compliant third-party tools.

No method of transmission over the internet is 100% secure, but we take this seriously and continuously review our practices.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify active clients directly.

Contact

For any privacy-related queries, please contact:

Gabriel Da Silva

Silva Startups Ltd

Email: hello@silvastartups.com

Website: silvastartups.com